Job Opportunity: Programs Coordinator, Digital Media

Digital Media Program Coordinator

Job Summary

PEN Center USA, a literary nonprofit based in Beverly Hills, is seeking a Digital Media Program Coordinator to oversee its website and the website’s final stages of redesign, e-mail campaigns, information databases, and social media platforms. The Digital Media Program Coordinator will work closely with the PEN Center USA staff to maintain an engaged web presence.

Successful candidates will be aware of PEN Center USA's activities and impact in Los Angeles and have a genuine interest in supporting the literary community. At least one year working at a nonprofit organization is beneficial.

Candidates must be familiar with PEN Center USA's mission, programs, and events. You can find this information at This will be a primary point of discussion in the interview.


The Digital Media Program Coordinator is responsible for:

  • producing and maintaining all website content
  • overseeing the final stages of website redesign with an external design agency
  • orchestrating the implementation of a new customer relationship management platform (EveryAction)
  • executing a robust social media presence using Facebook, Twitter, and Vimeo, including advertising on these platforms
  • developing and hand-coding all e-mail campaigns, including the bi-weekly newsletter, Electric PEN
  • creating digital and print artwork for events, announcements, and advertising, including preparing files for print
  • troubleshooting any PEN Center USA related web projects, including the website general administrative technical support
  • growing PEN Center USA's online visibility through web analytics, trend analysis, and statistical tracking
  • managing intern projects related to digital media

Skills & Qualifications:

The Digital Media Program Coordinator must have a comprehensive understanding of website management, e-mail marketing, and social media tools, and be able to develop and run an integrated multimedia agenda.

The Digital Media Program Coordinator must have excellent written and verbal communication skills, and the ability to make decisions about content for a large literary audience.

This position requires experience with Drupal and extensive experience with WordPress, as well as the Adobe Creative Suite. Copy-editing skills are a must. Successful candidates must have direct experience with website administration.

The Digital Media Program Coordinator must demonstrate the following skills:

  • HTML and CSS fluency
  • Experience with Drupal, and WordPress
  • Facebook and Twitter expertise, including managing advertising on these platforms
  • Ability to develop and execute successful e-mail marketing campaigns
  • Photoshop, InDesign, and Illustrator proficiency
  • Ability to speak concisely on the phone
  • Ability to multi-task, troubleshoot, research, and project manage
  • Strong writing and copy-editing abilities
  • Understanding of PEN Center USA's mission and programs
  • Willingness to perform basic IT support for the office

Desirable Skills:

  • Familiarity with Google AdWords and Google Analytics
  • Understanding of website security functionality
  • Experience working alongside a web developer or web development agency
  • Experience with customer relationship management platforms
  • Video editing and production a plus

To Apply:

Serious applicants interested in the Digital Media Program Coordinator position should submit a resume and cover letter IN PDF FORMAT to on or before November 16, 2016. Interviews will be held in Beverly Hills, CA, as soon as Thursday, November 17, 2016.